Amplify your virtual assistant

Apple Business Chat (ABC) is a new way to deploy your Satisfi Labs knowledge base to iOS customers.  Create a new contact in the user's iMessage and transform that message screen into a branded experience for your business.

  • Make communicating with your business as easy as messaging a friend.
  • Amplify existing knowledge bases to a broader user base. 
  • Take advantage of built-in commerce capabilities, such as Apple Pay. 
  • Enable direct engagement without requiring customers to download an app or navigate to a website.

See our ABC products in the news:

  • TechCrunch: MLB Ballpark app adds an All-Star Concierge
  • LA Times: LAFC launches convenient Order-Ahead feature in ABC
  • Vikings:  ABC helps answer camp logistics questions for fans

Check out our case study on the Vikings ABC assistant:

ABC Vikings Case Study Video


Vikings abc qr code

              Try it out for yourself:                              Open an iPhone camera                          and scan the QR code.


Features & Capabilities

Communicate directly with iOS users

Connect with iOS customers through Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone, iPad, Mac, and Apple Watch devices.

  • Message initiated through a direct link or QR code scan.
  • Built-in features: Apple Pay, authentication, visual lists, scheduling templates, and more. 
  • Live agent escalation integration available (3rd party agnostic). 


New or Existing Customer?  Reach out to see how you can add on an Apple Business Chat channel.