Answers right to your visitors

Our AI platform powers expert Assistants on webchat, messaging apps, and voice assistants. Built using our custom AZA knowledge base, the Assistants can answer customer questions automatically and on-demand. 

Guest Services:

    • Never miss a visitor question with 24-7 guest assistance.

    • Support staff coverage during Holiday, Seasonal, and Weekend surges.

    • Promote facility programs i.e. Summer Camps, Tours, etc.

Sales & Marketing:

    • Influence membership and ticket sales.

    • Increase and promote membership app downloads.

    • Launch external partnership promotions.

Consumer Engagement:

    • Learn about visitor trends from the questions asked.

    • Understand visitor expectations to better serve their needs.

    • Inform Guest Services and Facilities of information gaps.

Check out our case study on AZA client, Ripley's Aquarium:

Ripleys Video Case Study-1

 

Checkout an AZA Virtual Assistant

Scan the QR code or click "Chat with Us" on www.georgiaaquarium.org

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