Satisfi Labs partners with MLB teams to provide data, analytics, and fan engagement solutions through AI technology that ensures their fans are prepared and excited all season long. Unsurprisingly, we witnessed a spike in fan questions as stadiums returned to full capacity over the course of the 2021 regular season. Our analysis is based on visitor questions captured on our platform which has seen a 3.9X increase in volume across MLB clients compared to 2019.
Our latest data report includes emerging trends around:
- The increase in information requests around parking.
- Changes in fan behavior around food & beverage inquiries.
- The importance of having an omnichannel communication strategy.
Gain insights on how teams can leverage these trends to accelerate business in preparation for the next season. Fill out the form to get started.