Satisfi Labs partners with zoos, aquariums, museums, ski resorts, and amusement parks to provide data, analytics, and customer engagement solutions through AI technology that ensures their customers are prepared and excited for every visit. Unsurprisingly, we witnessed a spike in consumer questions as they returned to their favorite destinations. Our analysis is based on visitor questions captured on our platform which has seen a 1.6X increase in volume across tourism clients compared to 2019.
Our latest data report includes emerging trends around:
- The importance of having a 24/7 guest services communication strategy.
- Increased interest from consumers in signature revenue-generating events.
- Questions leading to ticket purchases.
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Check out our solutions for tourist attractions such as zoos, aquariums, and museums.